With news continuing to develop around COVID-19 (Coronavirus), we wanted to assure our customers that we have taken swift and proactive measures to combat COVID-19 as it relates to our operations. Given the importance of the health and safety of our passengers and employees, we wanted to share with you what is being done.
The United States Center for Disease Control (CDC) recommends cleaning and disinfecting surfaces to help prevent the spread of COVID-19 and other viral respiratory illnesses, and for this reason, we have put into place new cleaning protocols across our business. Each day, our teams will be cleaning and disinfecting our vehicles by using CDC recommended cleaning solutions. We have also advised our employees to adhere to the CDC guidelines on COVID-19 to reduce transmission of germs and shared posters and additional resources from the CDC website with them to print and post in our sites. You can find these same resources here.
If any of our employees become affected by COVID-19, we have an expedient notification process in place and will reach out to the affected customers immediately to inform them of the situation.
Given how we travel together, we ask our passengers to be mindful of others and to practice the recommendations provided by the CDC so that we can combat this together.
When it comes to the safety and the well-being of our team members and passengers, we will work tirelessly to see to it that we are doing everything we can to manage this current situation and get you where you need to be safely and on time.
Thank you for your understanding of the situation and we look forward to providing you excellent transportation service. If you have any questions or concerns regarding this information, please reach out to us.
Book now with flexibility and peace of mind
All charter bookings made between now and June 30, for travel any time in 2020, are eligible for full refunds as long as we’re given at least 48 hours’ notice. So book now knowing that if your plans change, you’re covered.
Whether you need a transfer across town, or a coast-to-coast charter, we are here to make your experience as enjoyable as possible. Our #1 goal is always safety.
With 60+ years of service excellence, Queens City Transportation and our parent company, National Express Transit, go above and beyond! Learn More…
Your Adventure Starts Right Here!
When you choose Queen City Transportation as your coach and charter transportation provider from the Cincinnati area, you are choosing more than just a Cincinnati bus company – you are choosing a family! For over 60 years, Queen City Transportation has been the leading provider of coach and charter bus transportation to our community. If you ride with us, rest assured that you too are considered part of our ever growing family. Our number one goal is always to provide the safest transportation, because your safety is our biggest priority. From short local trips to all-day and multi-day trips, we are dedicated to providing exceptional service. Providing excellent service to our customers is how we have built our reputation. Our mission is to get you and your charter group where you are going in safety and style. You can relax knowing that our drivers are hand-picked, background checked and thoroughly trained coach and charter professionals. Additionally, with the resources of our parent company, National Express Transit, we have extensive resources to ensure that you are riding in the safest vehicles possible. We thank you for considering Queen City Transportation as your coach and charter provider – whether you are using our buses for a tour, wedding, day trip, theme park, over the road excursion, camping trip, ski trip, overnight trip or school trip – you can trust that you are in good hands with Queen City Transportation!